a month ago we bought a samsung printer, it arrived DOA, email them but they are not willing to service, claims that there are NO WARRANTY on re-NEW/refurbish printers. and squaretrade can't even service it, because it arrived DEAD. finally reasoning w/ them for 3 day, they agree to exchange with a printer with pre-paid shipping, which was mutually agreed (we will rec'd a working/re-new by samsung/factory sealed printer) then 2nd printer still ARRIVE *DEAD* and *USED*!!! Their comeback was we don't know how to install the *** printer....please, we have a certified engineer to install our office network/printer, SAOPHA MARKETING HAS POOR CUSTOMER SERVICE AND THEY COULD CARELESS TO FOLLOW-UP. (so we end up with a $150 trash, good luck with them.)
Review about: Samsung Printer.